I would not recommend getting testing done at this clinic. Nobody answers the phone, returns calls, or is even at the facility often. I had to reschedule my first appointment, called, left a message and never heard back. A few weeks later I called again, and finally got a return call weeks later to set up the appointment. I drove out there, met with a lovely nurse who was amazing but about to leave on leave, so things seemed great! I picked up my at home sleep study a few weeks later (I arrived on time but nobody was there, had to wait in the parking lot for the office guy to come and finally unlock it), got some instructions and went home and did it.When I came to return my sleep study, I expected to pay, and have the opportunity to tell them about my experience (aka is it a problem when I woke up certain wires were out of place, do I need to re do it?). After driving for an hour in the middle of a workday to drop off my study on the day and time DISCUSSED, nobody was there. I waited for 20 minutes and called the office lines multiple times to no response. FINALLY I got through to the sleep lab, who put me on hold while they tried to get through to the office. After 30 minutes standing in the parking lot with expensive equipment I was told to LEAVE THE STUDY BEHIND A PLANT (attached photo) and leave. Could not make this up. Since then (3 weeks ago) I have heard nothing from the clinic about my results, a follow up appointment, payment, or even a simple apology for nobody being there and the waste of my time. I finally called them myself earlier today but would not be surprised if I never get a response. Highly recommend working with quite literally any other sleep lab in town.

I ended up coming here because there was a long wait for the sleep specialist actually in New Orleans. Please do not waste your time and energy with this facility. After doing a sleep study, it took 6 weeks and several calls to get my results, and they refused to actually provide me a report. They claim I have no primary care provider on file even though the PA who did my initial intake clearly recorded my primary care provider. Now he doesn’t have access to my results so he can’t help me. They won’t even communicate with my insurance company, despite billing them for multiple visits. The doctor claimed he was going to put in a prescription for DME but gave me no information on the company or any way to follow up, and my insurance company also couldn’t figure out what DME contractor they use, despite calling. This place is either scamming patients and insurance or is simply too incompetent to function. The amount of time I’ve wasted with this facility is so frustrating. Do whatever you can to avoid coming here. If it was possible to give less than one star I would.

PLEASE FIND ANYWHERE ELSE TO GET TESTED AFTER! After constantly being contacted about being on time for my appointment, I arrive 15 minutes EARLY only to find NO ONE showed up for work that day! And it wasn't just my time, gas, & money wasted, another lady was there who drove from an hour & a 1/2 away for absolutely nothing! Then while waiting in the parking lot I'm informed that the person who should've have been there since 10 a.m. called literally, @10 a.m. to say he's not coming to work b/c he's sick. Then I was told, after getting a ride an hour away from my home, that I should understand that things happen 👀 oh, I was also informed that the other people coming after me have already been informed not to waste their time. Now, seeing that I did NOT get that same courtesy, tell my she would even inform me of such a thing if she wasn't trying to anger me further. I suggested that they contact me & inform me if they can mail the device b/c I will NOT come back out there & the lady literally laughed to a point that I had to tell her "I'm dead serious!" Then I spoke w/ the doc who sent me & told them to cancel it all. Here I am 2 weeks later checking the mail only to find a device that I shouldn't have received at all with a letter of prices for if they don't receive back the same device I should NEVER have received. When I suggested it I clearly asked to be notified of IF they decided to mail it and DO NOT FORGET THE RETURN LABEL! Once the doctor was inform to cancel it all it should've been a done deal but here I am waiting for a call back from this clinic about them getting their device returned to them.

I had to do an update sleep study after having the inspire surgery to make sure all was well with the device was working properly. I chose this facility to have sleep study done due to my BCBS Rewards program listed this facility as a participant. Which I could receive a large sum rewards for completing study here.After claim was filed I received a call from BCBS stating they could not grant my rewards due to claim only listed the Dr. Dr Cheema and his NPI number as attending physician and facility name was not listed. In order for rewards to be granted facility needed to be listed.I have called several times over the last 2 months to get a correction sent to BcBs . I have been told by office they put in on claim and BCBs sent me copy of explanation of benefits and facility is not listed. It’s just frustrating that I cannot get this resolved. If it was a few dollars for my reward I would worry about it, but it over $300.00. And that a good bit of money. I spoke with Ella in billing, said she send message to billing manager who was in a meeting, and would call me today. It’s now 3:06 pm, that’s a long meeting.All I want is claim to be resent again to my insurance with the facility name on it so I can get my check from my insurance. If I don’t receive a call by tomorrow the 16th of January, I will take this matter further with my insurance and making a formal complaint. Normally I don’t complain at all but a simple request like this should not be this stressful to patients

had a great experience ! guided me on exactly what to do & got me in and out with no hassle . everyone was so sweet and informative !